Who do we use for shipping?
Our main logistics partner is DHL, we have chosen them for their consistent and reliable service. All deliveries are insured, traceable and come with the relevant paperwork.
Delivery with DHL economy:
UK / Continental Europe: 24/48h
ROW: 3 to 7 working days.
Alternatively, we can arrange delivery with the company of your choice. Feel free to ask us.
Where do we export to?
We export all over the world, except countries with sanctions, embargoes and restrictions. Click link for the identity of those countries.
What are our terms and conditions?
Our standard payment terms are 30 days following a credit check and approval.
Please complete our trade account application form using the link below.
Download our trade account application form here.
How can payment be made?
All relevant bank details for bank transfer can be found on your invoice, we also accept credit card payments via paypal for orders below $500.
What is our RMA policy?
Not happy with your purchase?
No problem!
We always try to find a solution for our customers.
We accept returns upon the receipt of a test report from the customer that the parts are faulty and within warranty time.
We ask that all customers contact us as soon as a problem arises to ensure a timely response.
We only accept returns if an RMA has been raised.
Then we replace or refund the parts if the payment has already been made.
